Laila Kramer Coaching
Effective Date: [Date of Publication]
At Laila Kramer Coaching, I am committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how I collect, use, disclose, and safeguard your data when you use my website and coaching services.
1. Information I Collect
I may collect the following types of information:
- Personal Information: This includes your name, contact information (email address, phone number), and any other information you provide when you contact me, schedule a consultation, or engage in coaching sessions.
- Professional Information: Information about your career, goals, and challenges that you share with me during coaching sessions, as relevant to the services provided.
- Payment Information: If you book paid sessions, I will collect necessary payment information (e.g., via SnapScan or other payment processors), though I do not directly store credit card details.
- Website Usage Data: Information about your interactions with my website, such as your IP address, browser type, pages visited, and the date and time of your visit. This data helps me improve the website experience.
2. How I Collect Information
I collect information in the following ways:
- Directly from You: When you fill out contact forms, schedule a consultation, communicate with me via email or phone, or provide information during coaching sessions.
- Automatically: Through website technologies such as cookies, which track your usage of the site.
3. How I Use Your Information
I use your information for the following purposes:
- To Provide Coaching Services: To deliver personalized coaching, support your goals, and communicate with you.
- To Manage Appointments and Payments: To schedule sessions, process payments, and send invoices.
- To Communicate With You: To respond to your inquiries, provide information about my services, and send important updates.
- To Improve My Website: To analyze website usage and make enhancements.
- For Administrative and Legal Purposes: To comply with legal obligations, enforce my terms of service, and protect my rights and the rights of others.
4. Data Security
I take the security of your information seriously and implement appropriate measures to protect it. These measures include:
- Secure storage of electronic data.
- Confidentiality agreements for any third-party service providers.
- Limited access to your information to only those who need it to provide services.
5. Data Retention
I will retain your personal information for as long as necessary to provide coaching services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations.
6. Disclosure of Your Information
I will not disclose your personal information to third parties except in the following circumstances:
- With Your Consent: When you explicitly agree to share your information.
- To Service Providers: To trusted service providers who assist me in operating my website, processing payments, or providing other services (e.g., scheduling software). These providers are obligated to protect your data.
- For Legal Reasons: When required by law, regulation, or legal process.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the information I hold about you.
- Correction: You can request that I correct any inaccurate or incomplete information.
- Deletion: You can request that I delete your personal information, subject to legal limitations.
- Objection: You can object to the processing of your data for certain purposes.
To exercise these rights, please contact me using the contact information provided below.
8. Cookies
My website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Links to Other Websites
My website may contain links to other websites. I am not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. I will notify you of any significant changes by posting the updated policy on my website.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or my data practices, please contact me at:
info@lailakramercoaching.com
